Members

Navigating the complexities of an employee benefit program can be daunting at best. At Significa Benefit Services, we recognize that members expect and deserve prompt, accurate and reliable responses to their health benefit questions. Our customer service model assures that our products and services are delivered using the highest standards of quality, accuracy and efficiency.

Our experience has taught us that no matter how much automation and electronic benefit access we provide, members continue to value the opportunity to speak with a live person. As such, our well trained, knowledgeable staff of customer service representatives and claims adjustors is available to handle inquiries and provide support as needed.

In addition to our in-house customer support, Significa Benefit Services’ web based solutions provide 24/7 access to claims' data, eligibility information, provider directories, plan information and medical support tools. Members may access these and other services by registering on our “Member’s Secure Portal”.